FAQ

Frequently Asked Questions

📦 When will my order arrive?

Most orders are processed within 1–3 business days and delivered within 7–12 business days. You will receive a tracking number once your package has been shipped.

🌍 Do you ship internationally?

Yes! We offer worldwide shipping. Shipping times may vary based on location.

🔁 Can I return or exchange an item?

Absolutely. We offer a 14-day return policy. Items must be unused and in original condition. Please contact us before returning an item.

📮 How can I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking link. You can also visit our Track Order page.

💳 What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and more.

🛠 What if I received a damaged item?

We're sorry to hear that! Please send us a photo of the damaged product to info@almidat.com and we’ll take care of it.